Privacy Policy
Effective Date: May 2024
Introduction
Welcome to Lily & Co. Tallow Skincare ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lilyandcotallow.com, use our services, or purchase our products.
1. Information We Collect
Personal Information:
We may collect personal information that you provide to us directly, such as your name, email address, mailing address, phone number, payment information, and other similar information when you:
- Make a purchase
- Sign up for our newsletter
- Contact us for customer support
- Participate in our promotions or surveys
Automatically Collected Information:
When you visit our website, we may collect certain information automatically, including:
- Your IP address
- Browser type and version
- Operating system
- Pages you view on our site
- Time and date of your visit
- Referring site or link
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Process and fulfill your orders
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website and services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Process your transactions and manage your orders
- Send you emails
- Find and prevent fraud
- Comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share information with:
- Service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Third parties when necessary to complete a transaction, provide our services, or manage our business.
- Law enforcement or regulatory agencies, if required by law.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal information.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information provided below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@lilyandcotallow.com
- By visiting this page on our website: https://lilyandcotallow.com/contact
- By mail: PO Box 123, Milverton, ON N0K 1M0.
Thank you for visiting Lily & Co. Tallow Skincare. We appreciate your trust and strive to protect your personal information.